Terms and Conditions

Arasan Ganesan Academy provides educational and coaching services for UPSC Civil Services Examination preparation and other competitive examinations. These services may include classroom coaching, online classes, recorded lectures, study materials, test series, assessments, answer-writing practice, and academic guidance.

The availability and features of each service depend on the specific course or programme selected.

Students must provide accurate, complete, and up-to-date information during registration and admission.

Students are responsible for maintaining the confidentiality of their login credentials and for activities conducted through their accounts. Any suspected unauthorised access should be reported to the Academy promptly.

Course fees, applicable taxes, payment schedules, and other charges will be communicated before enrolment.

Admission or access to a paid programme may be subject to successful payment and verification.

Students must pay fees through the payment methods authorised by the Academy.

Any instalment arrangement or special offer will be governed by the terms communicated at the time of admission.

Students should retain payment receipts or transaction references for future enquiries.

Access to online classes, recorded lectures, study materials, and test series will be governed by the validity period and conditions communicated for the relevant programme.

The Academy may update schedules, faculty allocations, course content, or delivery arrangements when reasonably necessary for academic or operational reasons. Material changes affecting enrolled students will be communicated through appropriate channels.

All original educational content and materials made available by Arasan Ganesan Academy, including videos, notes, test papers, explanations, graphics, logos, documents, and website content, are protected by applicable intellectual property laws, subject to any third-party rights.

Students may use authorised materials for their personal educational purposes only.

Without prior written permission, students must not:

• Copy, reproduce, republish, sell, or commercially distribute Academy materials.
• Record, download, or redistribute protected content except where expressly permitted.
• Share paid course access or login credentials with others.
• Upload Academy materials to public platforms or unauthorised groups.
• Misuse the Academy's name, branding, or copyrighted content.

Students are expected to maintain respectful and responsible conduct in classrooms, online sessions, student groups, and other Academy-related activities.

Fraudulent registrations, payment abuse, unauthorised account sharing, harassment, or misuse of learning platforms may result in appropriate action, subject to applicable law and the student's contractual rights.

Arasan Ganesan Academy provides educational guidance, learning resources, practice opportunities, and assessments to support examination preparation.

Our website or learning platforms may use third-party services, including payment gateways, communication tools, video-hosting platforms, and learning management systems.

The use of such services may be subject to their respective terms and privacy policies. The Academy will take reasonable steps to use appropriate service providers but cannot guarantee uninterrupted availability of external platforms.

We aim to keep our website and online learning facilities available and functional. However, temporary interruptions may occur due to scheduled maintenance, technical issues, connectivity problems, or circumstances beyond our reasonable control.

To the extent permitted by applicable law, the Academy will not be responsible for indirect losses arising from temporary technical interruptions, unauthorised access caused by a student's failure to protect credentials, or the unavailability of third-party services.

Nothing in these Terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited.

Personal information submitted through the website or during admission will be handled in accordance with our Privacy Policy and applicable data protection laws.

Course cancellation, withdrawal, and refund requests are governed by the Refund and Cancellation Policy published on our website and the terms specifically communicated for the relevant programme, subject to applicable law.

The Academy may revise these Terms and Conditions when necessary. Updated terms will be published on this page with a revised date.

Changes will not override rights that have already accrued to students under applicable law or valid contractual commitments.

These Terms and Conditions are governed by the laws of India. Subject to applicable consumer protection laws and mandatory jurisdictional requirements, disputes will be subject to the competent courts in Chennai, Tamil Nadu.

For questions regarding these Terms and Conditions, please contact: